RETURNS AND EXCHANGE POLICY
At aquacozzie we want you to be sun safe and happy with your purchase. We offer an exchange on any incorrect sizes or faulty items. If the item is not in stock , we will gladly provide you with a full refund or store credit.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
HOW DO I MAKE A RETURN?
Please request a returns/exchange form by emailing Attention returns email@example.com.
Print and complete returns form and enclose with returned merchandise . You will be responsible for the costs of return postage and postal tracking of your items.
We suggest you use a registered or track able post method as we cannot be responsible if return goods go missing in transit.
P.O Box 268
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4-5 days
Aquacozzie are happy to offer free domestic shipping within Australia. All orders placed by 12pm Monday - Friday will be processed by the next business day.
Orders placed on weekends or public holidays will be shipped the following business day.
For International orders, we offer a $20 flat rate shipping option or $25 express rate. Duty charges and custom rules may vary from country to country and will be calculated once the parcel reaches the country.
Recipients are responsible for for payment of these charges. Pleas contact your local customs for information.
Aqua Cozzie rashies are designed to flatter and sculpt your body shape and will retain this shape after being washed.
If you are looking for a slightly looser fitting please go up in size. All our rashies styles have extra length to ensure torso and back protection.
Please use the below measurements as a guide only.
For more assistance on sizing please contact firstname.lastname@example.org
Measure the bust around the fullest part.
Measure around the narrowest part of your waistline
With your arm relaxed at your side measure from centre back neck over point of shoulder, down the outside of the arm to the wrist.
Measure around the widest part of your hips